A study of Manitoba principals' experiences of workplace mistreatment, its frequency, its severity and its impacts

dc.contributor.authorBarrett DeWiele, Corinne
dc.contributor.examiningcommitteeCranston, Jerome (Education)en_US
dc.contributor.examiningcommitteeEdgerton, Jason (Sociology)en_US
dc.contributor.examiningcommitteeda Costa, José (University of Alberta)en_US
dc.contributor.supervisorYoung, Jon (Education)en_US
dc.date.accessioned2018-11-07T15:25:01Z
dc.date.available2018-11-07T15:25:01Z
dc.date.issued2018-10en_US
dc.date.submitted2018-11-06T23:10:01Zen
dc.degree.disciplineEducational Administration, Foundations and Psychologyen_US
dc.degree.levelDoctor of Philosophy (Ph.D.)en_US
dc.description.abstractIn Canada and in many jurisdictions, the job of principals has been described as complex (Combs, Edmonson & Jackson, 2009; Duke, 1988; Pollock & Ryan, 2013). With such a task, levels of stress and job dissatisfaction could affect the ability of principals to fulfill all job requirements (Keashly, 1997; Raver & Nishii, 2010). One such stressor on a principal could be elements associated with mistreatment by other adults in the principals’ workplace network. There are no studies in the academic research to date that touch specifically on the types of general workplace mistreatment (Price Spratlen, 1995) that the principals suffer or the impacts that these incidents have on the principals. The purpose of this research was to contribute to the filling of this void by examining what twelve middle years school principals in Manitoba perceived as mistreatment from adults, the attributes of the mistreatment incidents regarding alleged perpetrators, frequency and severity of the incidents and the impacts on principals, particularly regarding well-being and job satisfaction. This exploratory study used mixed methods inquiry (Creswell & Plano Clark, 2011) focusing on uncovering both quantitative data regarding the principals’ perception of the frequency and severity of the mistreatments, as well as qualitative data regarding the ways that principals constructed understandings of mistreatment and its impact. A heuristic framework was used to catalogue the perceptions of workplace mistreatment provided by the principals using classifications drawn from the organizational behaviour literature, Namie and Namie’s (2004) Workplace Mistreatment Severity Continuum and Blase and Blase’s (2006) Levels of Aggression for Workplace Mistreatment. Findings from this study suggested, first, that the principals participating in this study did experience incidents of general workplace mistreatment ranging from incivility to mobbing, but not physical violence. Secondly, the survey results revealed that the frequency of mistreatments was not high, but that when the incidents did occur, some were perceived as severe and stressful regardless of where they fell on the workplace mistreatment continuum heuristic. Principals suffered a range of negative impacts, some enduring, such as stress, but the negative impacts did not prevent them from expressing high levels of overall job satisfaction.en_US
dc.description.noteFebruary 2019en_US
dc.identifier.citationAPAen_US
dc.identifier.urihttp://hdl.handle.net/1993/33557
dc.language.isoengen_US
dc.rightsopen accessen_US
dc.subjectPrincipalen_US
dc.subjectWorkplace mistreatmenten_US
dc.subjectWell-beingen_US
dc.subjectNegative impactsen_US
dc.subjectJob satisfactionen_US
dc.titleA study of Manitoba principals' experiences of workplace mistreatment, its frequency, its severity and its impactsen_US
dc.typedoctoral thesisen_US
local.subject.manitobayesen_US
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