Management system analysis for the assessment of public policy : an application in the evaluation of the Interlake F.R.E.D. Plan

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Hordo, R. J. Randall
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This study has two related objectives. The first is to construct a model or technique which can be used in evaluating policy decision-making related to issues of intelligence, where "intelligence" is operationally defined to encompass the generation of new solutions to problems in defined situations (innovation) as well as the definition of problems and solutions in novel or changing situations. The second objective is to apply the developed model or technique in assessing the management function in the implementation of the Interlake Regional Development Plan. The study's first objective is achieved by a synthesis of principles, concepts and theories of general systems, organization and management. The result of this synthesis is the conceptualization of a hierarchical information control model that is held to be the ideal or standard by which emperical management systems can be assessed. Performance criteria are thence derived from this model, and the resultant evaluative technique is termed Management System Analysis. Phase 2 of the thesis entails the application of the developed technique to the implementation of the Interlake Plan. This involves firstly, a description, substantiated in part by personal interviews, of Interlake Management System componenents and activities for three time stages (Pre-Plan; Plan; and Implementation)... In summary, the objectives of the study are achieved through: 1. The development of a model and technique where none currently exist, to be used in the assessment of intelligence issues in public-policy decision-making; and 2. The evaluation of the management function in the implementation of the Interlake Development Plan, including specific recommendations to rationalize that system in terms of the hierarchical control model.