Exploration of the genetic assistant position in the provision of genetics services

dc.contributor.authorKrutish, Angela
dc.contributor.examiningcommitteeChin, Shannon (Biochemistry and Medical Genetics) Liu, Xiao-Qing (Obstetrics, Gynecology and Reproductive Sciences) Kelly, Christine (Community Health Sciences)en_US
dc.contributor.supervisorHartley, Jessica (Biochemistry and Medical Genetics)en_US
dc.date.accessioned2019-07-10T16:30:54Z
dc.date.available2019-07-10T16:30:54Z
dc.date.issued2019en_US
dc.date.submitted2019-07-08T23:10:52Zen
dc.date.submitted2019-07-09T21:15:45Zen
dc.degree.disciplineBiochemistry and Medical Geneticsen_US
dc.degree.levelMaster of Science (M.Sc.)en_US
dc.description.abstractGenetic counsellors (GCs) are healthcare professionals with specialized training in genetics and counselling. There are approximately 4,000 certified GCs in North America; however, this is not sufficient to satisfy the demand for services. Approximately 25% of clinical GCs’ time is spent on tasks other than clinical care. Based on the concept of skill-management, clinics could increase the time that GCs have to provide clinical care by reassigning tasks that do not require their specialized training to other employees. Accordingly, some institutions have integrated genetic assistants (GAs): non-clerical staff who perform many of the “behind-the-scenes” responsibilities otherwise assigned to GCs. Despite integration of GAs in clinical and laboratory settings throughout North America, there is only one published study about GAs. Due to the paucity of literature about GAs, this study employed a mixed methods design to explore the GA workforce and the impact of GAs on genetics service provision. Individuals who worked as or with GAs were invited to participate in a survey; a subset of the survey participants were also interviewed about their experiences. Data from the local genetics clinic in Winnipeg was used to examine the relationship between patient volume (e.g., clinical productivity) and staff mix. The survey and interview data revealed that the scope of the GA position is inconsistent and still evolving. GAs primarily work autonomously, but need adequate training, supervision, and continuing education to be successful. The majority of GAs intend to pursue a career in genetic counselling and thus tend to stay in the position short-term. Most participants reported that integrating a GA reduces genetics providers’ roles and responsibilities, allowing them to spend more time on tasks for which they have specialized training; accordingly, integration of GAs results in increased productivity and improved patient care. Preliminary analysis of the clinic data also suggested that integrating GAs leads to increased GC productivity. Taken together, the results of this study highlight GAs as an evolving workforce who are vital to improving both productivity and quality of care. Future research efforts should focus on developing competencies for GA positions and further exploring the impact of GAs on productivity.en_US
dc.description.noteOctober 2019en_US
dc.identifier.urihttp://hdl.handle.net/1993/34020
dc.language.isoengen_US
dc.rightsopen accessen_US
dc.subjectGenetic assistanten_US
dc.subjectGenetic counsellingen_US
dc.subjectHealth workforceen_US
dc.subjectHealth human resourceen_US
dc.subjectRole substitutionen_US
dc.subjectSkill-managementen_US
dc.subjectStaff-mixen_US
dc.subjectGeneticsen_US
dc.titleExploration of the genetic assistant position in the provision of genetics servicesen_US
dc.typemaster thesisen_US
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