The psychology of waiting: designing for satisfaction in emergency department waiting environments
| dc.contributor.author | Jardine, Kaitlyn | |
| dc.contributor.examiningcommittee | Mallory-Hill, Shauna (Interior Design) Palatnick, Wes (Emergency Medicine) | en_US |
| dc.contributor.supervisor | Karpan, Cynthia (Interior Design) | en_US |
| dc.date.accessioned | 2017-02-02T16:36:38Z | |
| dc.date.available | 2017-02-02T16:36:38Z | |
| dc.date.issued | 2017 | |
| dc.degree.discipline | Interior Design | en_US |
| dc.degree.level | Master of Interior Design (M.I.D.) | en_US |
| dc.description.abstract | This practicum project investigates current emergency department waiting room models and explores how the psychology of waiting can be applied to positively influence the waiting experience. This culmination of research, coupled with concepts of evidence-based design (EBD), precedent research and regional site visits result in an understanding of emergency department waiting that challenges current emergency department design. This knowledge led to the formulation of a theoretical framework and hypothetical design proposal that aims to uncover, identify, and integrate design concepts known to influence emergency department waiting environment satisfaction. | en_US |
| dc.description.note | February 2017 | en_US |
| dc.identifier.uri | http://hdl.handle.net/1993/32086 | |
| dc.language.iso | eng | en_US |
| dc.rights | open access | en_US |
| dc.subject | Psychology of waiting | en_US |
| dc.subject | Interior design | en_US |
| dc.subject | Health care | en_US |
| dc.subject | Emergency waiting room | en_US |
| dc.subject | Perception | en_US |
| dc.subject | Expectation | en_US |
| dc.subject | Health care satisfaction | en_US |
| dc.title | The psychology of waiting: designing for satisfaction in emergency department waiting environments | en_US |
| dc.type | master thesis | en_US |