Engaging millennials in the corporate workplace: implications of flexible interior design strategies
De Luca, Tasha
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In today’s competitive work environments, employee engagement is an essential element of a company’s success. Literature states that engagement can be measured through how positively and productively an employee achieves a task (Cook, 2008; Brill et al., 2000). However, as generations have transitioned through the workplace, there has never been a more disengaged generation than the millennials (born 1980-1999). More specifically, a Gallup (2018) reported that only 29% of millennial employees are engaged at work, 16% are actively disengaged, and the majority, 55% of millennials, are not engaged. Based on these current statistics, it is evident that not all workplaces are developing to support millennials’ workplace values. This topic is important to understanding as millennials are currently growing to be the largest working generation in history and are affecting company costs resulting from low retention rate and high turnovers. Workplace design that supports millennials can have a significant impact on employee, attraction, retention, and overall revenue growth for companies (Markos & Sridevi, 2010). This thesis study investigates the interior design strategies to enhance millennial employee engagement through understanding their work values. Methodological triangulation was used to identify key themes from the literature review, interviews, and precedents. Key findings show that millennials value flexibility, specifically in work-style and work-life. Further, this thesis presents suggestions for practical implications for employers, designers, and strategists to that enhance engagement for millennial employees to improve current and future workplaces.
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