IntelWiki - Recommending Reference Materials in Context to Facilitate Editing Wikipedia

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Chowdhury, Mohammad Noor Nawaz
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Participation in contributing content to online communities remains heavily skewed. Yet little research has focused on lowering the contribution effort. I describe a general approach to facilitating user-generated content within the context of Wikipedia. I also present the IntelWiki prototype, a design and implementation of this approach, which aims to make it easier for users to create or enhance the free-form text in Wikipedia articles. The IntelWiki system i) recommends article-relevant reference materials, ii) draws the users' attention to key aspects of the recommendations, and iii) allows users to consult the recommended materials in context. A laboratory evaluation with 16 novice Wikipedia editors revealed that, in comparison to the default Wikipedia design, IntelWiki's approach has positive impacts on editing quantity and quality. Participants also reported experiencing significantly lower mental workload while editing with IntelWiki and preferred the new design.
User-Generated Content, Recommendations, Wikipedia
Mohammad Noor Nawaz and Andrea Bunt. IntelWiki: Recommending Resources to Help Users Contribute to Wikipedia. In Proceedings of the 22nd International Conference on User Modeling, Adaptation, and Personalization (UMAP 2014), 12 pages, to appear.