Implementing an Assessment Program in Response to Stakeholder Need

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Date
2020
Authors
Vokey, Sherri
Shaw, Christine
Gottschalk, Tania
Journal Title
Journal ISSN
Volume Title
Publisher
13th International Conference on Performance Measurement in Libraries
Abstract
Outlines the steps that the authors have taken as leads on the University of Manitoba Libraries’ Assessment initiative to create favourable conditions for the smooth deployment of a complete assessment strategy where the conditions are anything but ideal, and time is in short supply.
Description
Keywords
key performance indicators, balanced scorecard, academic libraries, assessment
Citation
Vokey, S., Shaw, C., & Gottschalk, T. [2020]. Implementing an Assessment Program in Response to Stakeholder Need. In 13th International Conference on Performance Measurement in Libraries [pp. 126-131].