A longitudinal study of incumbent retailers and the arrival of large-format competitors in the home improvement industry : a look at the effectiveness of incumbent product specialization, customer specialization, and adaptation on firm performance

Gaudes, Andrew J.2013-05-072013-05-072005http://hdl.handle.net/1993/20210x, 164 leaves :engA longitudinal study of incumbent retailers and the arrival of large-format competitors in the home improvement industry : a look at the effectiveness of incumbent product specialization, customer specialization, and adaptation on firm performancedoctoral thesis